Shipping & Returns

Shipping Policy:
•    Oxley Estate Winery ships throughout Ontario using Canada Post. 
•    Shipping rates are based on the weight and size of the package, as well as origin-to-destination distance. Billable weight is the weight used to calculate the rate. The billable weight will be the greater of the dimensional weight and the actual weight.
•    Regular ground shipping within Ontario can take 5-10 business days from the date your order is received. Shipments will go out Monday through Wednesday to secure quality of product.
•    Shipping rates may depend upon the service chosen during checkout.

Return Policy:
•    To return any wine, you must begin by calling Oxley Estate Winery at 1-519-738-3264.
•    All returns/refunds are subject to evaluation prior to any refund or credit.
•    Shipping and handling charges for the return are the responsibility of the customer.
•    Authorized refunds will be credited in the same method used for the original payment. 

Taxes:
HST and bottle deposit is included in the price of wine and wine gifts.
HST is extra for accessories only.